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Browse our certification courses, on-demand training, live webinars, and virtual conferences. Click a course to see what it covers and preview a sample lesson. Already enrolled? Log in to start learning.

All Bootcamp Certification Course Live On-Demand Virtual Conference Webinar

Certification Course

Registered Patient Communication & Experience Specialist (RPCES)

An 8-week hybrid certification for the front-line healthcare professionals who shape the patient experience — schedulers, front-desk staff, patient access reps, referral coordinators, and call-center teams. Self-paced online modules combine with weekly live virtual sessions to build practical, real-world communication skills across scheduling, billing, de-escalation, service recovery, and privacy.

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